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Title: Consultant Coordinator
Reports to: Senior Consultant Operations Manager
Location: Remote - Anywhere in US
Job Summary
The Consultant Coordinator will be the primary contact for consultant operational questions coming from the field. This field facing support includes fulfilling consultant resource needs, answering consultant scheduling and pay questions and troubleshooting consultant holds/CPQ challenges. This role will work with the Senior Consultant Operations Manager to improve consultant visibility, escalate emergency consultant coverage as needed and navigate scheduling conflicts. The Consultant Coordinator owns the creation, distribution, and accuracy of all consultant reports and scoreboards. This role maintains the consultant and field facing SharePoint sites ensuring that the information shared remains current and relevant. The Consultant Coordinator works seamlessly with the Consultant Enablement Specialist to manage the tools and resources needed for consultant visibility and enablement such as scheduling new consultant observations and shipping certification materials.
Essential Job Functions
Specific Responsibilities
Must be familiar with:
Preferred: Strong in Excel reporting
Company Information
Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring “Achievers with Heart”.
Visit our website at www.franklincovey.com for more information regarding our organization.
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For additional information regarding our Equal Employment Opportunity policies, please visit https://sites.google.com/franklincovey.com/equal-employment-opportunity/home
For our Reasonable Accommodation Notice and Pay Transparency Nondiscrimination Provision, please visit https://sites.google.com/franklincovey.com/equal-employment-opportunity/adaraptnp
Colorado applicants, please visit https://careers.franklincovey.com/en-US/page/benefits for benefits information and https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/ETS3vu8vyThJleM8_aFQskABWOwZrI01M4o2z9q0sfGuNg?e=1dQiVg for wage information specific to your state.
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© Copyright 2020 FranklinCovey - Privacy | We are an Equal Opportunity Employer / Veterans / Disabled
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click here for additional information regarding our Equal Employment Opportunity policies.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job by emailing us at accommodations@franklincovey.com. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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For general inquiries, please emails us at careers@franklincovey.com