International Project Coordinator in Salt Lake City, UT at Franklin Covey Careers

Date Posted: 11/26/2021

Job Snapshot

Job Description

 

Title:  International Project Coordinator - Education Practice

Reports to:  International Product Manager

Location: Remote – Anywhere in the USA

Job Summary

The International Project Coordinator provides a vital role in the education department at FranklinCovey. This role reports to the International Product Manager and acts as a liaison between the product team of FranklinCovey and our network of global partners to ensure that our product reflects the needs of the global community. The International Project Coordinator will be a primary point of contact for all digital product support. They will be responsible for uploading partner content, tracking partner support tickets, and creating product trainings. The coordinator will brainstorm and create processes to better localization strategies for the global community and execute these strategies. They will track partners' feedback and be an advocate for global product strategy both internally and externally.  Must be a self-starter, be able to work across cultures, and be agile enough to switch priorities at a moment's notice.

Essential Job Functions

  • Serve as the primary point of contact for product-related activities between global partners and FranklinCovey, ensuring succinct communication, unified efforts, and clarity around objectives.
  • Clarify and drive project commitments as well as establish and maintain clear chains of accountability across the relevant teams involved in the process.
  • Anticipate changes and bottlenecks, provide escalation management, anticipate, and make trade-offs, balance the business needs versus technical and operational constraints with external parties
  • Provide trainings to non-native English speakers on product launches, updates, and features
  • Working across the team to develop improvements in the process to increase efficiency and improve the international product strategy and processes. 

Job Requirements

  • 2+ years’ experience in project management.
  • Abstractly creative; can leverage this skill to provide input on challenges in the process. 
  • Ability to influence others by maintaining open channels of communication, fostering teamwork, and building relationships with cross-functional teams.
  • Ability to understand complex issues from various sources, while finding simple solutions.
  • Effective planning and organizational skills with a demonstrated ability to multi-task, prioritize, negotiate, and problem solve.
  • Ability to execute under accelerated timeframes and quickly adapt to changes in priorities.
  • Comfortable in working in a complex, ambiguous, ever-changing environment.
  • Strong attention to detail and follow-through skills, with the ability to convey ideas clearly.
  • Demonstrated competency in Microsoft Office and G-Suite, including e-mail, Word, and Excel.
  • Basic InDesign competency. 
  • Proficiency in a second language strongly recommended, Spanish and Portuguese fluency preferred.

Company Information

Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories.  Our mission statement is “We enable greatness in people and organizations everywhere”.  We fulfill this mission by hiring “Achievers with Heart”.

Visit our website at www.franklincovey.com for more information regarding our organization.


FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please 
click here for additional information regarding our Equal Employment Opportunity policies.


Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job by emailing us at accommodations@franklincovey.com. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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