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Title: Live Online Producer
Reports to: Director, All Access Care
This is a part time remote from anywhere in the US position.
$15 per hour up to 20 hours per week. Flexible hours.
Job Summary
The primary role of the Live Online Producer is to provide excellent customer service to our clients as well as consultants. Will provide technical support as well as support client engagement during live online webinars via chat, text, or phone support.
Essential Job Functions
Job Requirements
This position requires a minimum of 1-2 years customer service and/or call center experience. English in combination with French and/or Spanish fluency, a plus. Some college preferred. Proficiency with computer, Outlook, Google Drive and MS Office is essential. Position requires exceptional people skills including excellent phone and verbal communication skills. Critical thinker with the ability to troubleshoot and adapt quickly. We are looking for a motivated team player with a strong work ethic who thrives in a fast-paced environment. Available to work a flexible schedule up to twenty hours per week.
Company Information
Franklin Covey Co. (NYSE: FC) is a global, public company, specializing in organizational performance improvement. We help organizations achieve results that require lasting changes in human behavior. Our world-class solutions enable greatness in individuals, teams and organizations and are accessible through the FranklinCovey All Access Pass® available in multiple modalities and in 21 languages. Clients have included the Fortune 100, Fortune 500, thousands of small- and mid-sized businesses, numerous government entities, and educational institutions. FranklinCovey executes over 15,000 client engagements each year reaching into 160 countries and territories. Our mission statement is “We enable greatness in people and organizations everywhere”. We fulfill this mission by hiring “Achievers with Heart”.
Visit our website at www.franklincovey.com for more information regarding our organization.
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For additional information regarding our Equal Employment Opportunity policies, please visit https://sites.google.com/franklincovey.com/equal-employment-opportunity/home
For our Reasonable Accommodation Notice and Pay Transparency Nondiscrimination Provision, please visit https://sites.google.com/franklincovey.com/equal-employment-opportunity/adaraptnp
Colorado applicants, please visit https://franklincovey365.sharepoint.com/:b:/s/NewHireDocsPublic/EZn0laiH6YxAucnQbFpoBFABiQPy0M3HkdaeTskPzH7TtA?e=e1QGFp for wage information specific to your state.
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© Copyright 2020 FranklinCovey - Privacy | We are an Equal Opportunity Employer / Veterans / Disabled
FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Please click here for additional information regarding our Equal Employment Opportunity policies.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job by emailing us at accommodations@franklincovey.com. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
2200 West Parkway Blvd. Salt Lake City, UT 84119 | 1-800-827-1776 | Local: (801) 817-1776
For general inquiries, please emails us at careers@franklincovey.com