Product Manager in Salt Lake City, UT at Franklin Covey Careers

Job Description

Title:  Product Manager

Reports to:  VP of Product

Location: Anywhere in the USA or Canada

Job Summary

The Product Manager will lead the new FC Everywhere pod, partnering with the VP of Product, Product Designer and Engineering Manager to develop the strategy for FC Everywhere and then partner w the EM to oversee the execution of the product roadmap. The ideal candidate is a generalist, entrepreneurial PM who can move fluidly between 30,000 foot strategy, partner conversations, API reviews, user research, project management and more.

Role Context

Historically FC primarily offered in-person, one-off training. Over the last five years we have made substantial investments, and have had significant success, transitioning the business to an online, subscription product (AAP). Earlier this year we acquired Strive, an edtech startup whose leadership development platform was used by leading tech cos like Slack, Airbnb, Pinterest and Intuit. Under the Strive's team direction and leadership, we are doubling down on their technology/product-centric approach and looking to build out a large product and engineering team.

As part of this investment, we are launching a new team, "FC Everywhere", with the mandate to build tools and platform integrations that bring FranklinCovey into the flow of work for learners and clients (original piece on "Learning in the Flow of Work"). For learners, this could mean building personalized emails, a Slack bot, Zoom App, Teams App, or even Spotify integrations that brings FC content to the platforms and products they're already using multiple times a day. For clients, this could mean building integrations with LMSs, LXPs, HRISs, performance management or other tools to automate and improve learning assignment and measurement. The long term goals of this team are to increase participant engagement and client retention.

Why We Think This is a Great Opportunity

• Build a Pod, Strategy and Roadmap from Scratch – This is FranklinCovey's first foray into learning and planning in the flow of work. You will be challenged to develop a strong point of view and a plan for executing on it. This is a high stakes/high reward, intellectually demanding, entrepreneurial role.
• Impact at Scale – FranklinCovey positively impacts the lives of millions of learners and tens of millions of their direct reports every year – FC's directly teaches 4x as many learners in the US as all US business schools combined! By building out platform integrations for learning and planning in the flow of work, you'll substantially increase the quality of the learning experience and thus improve the skills and experiences of that enormous audience.
• Startup Speed, Established Company Security – FranklinCovey's product & tech org is small relative to the company's learner/client scale, so you'll be able to move quickly to build a strategy and ship great products. Unlike a startup, FC is an established (and profitable!) publicly traded company, so you won't worry about the next funding round falling through and a lack of job security.

Essential Job Functions

• Strategy – Partner with the VP of Product to develop FC's strategy and approach for learning and planning in the flow of work. Evaluate market research, conduct internal and external discovery calls, review API documentation and more in order to develop strategic hypotheses and easy manual and product tests.
• Design and Iterate – Partner with the Product Designer and Engineering Manager to develop the ideal approach for manual and productized tests to validate our early strategic hypotheses. Use our early tests to iterate the strategy and tactics.
• Buy-In – Persuade internal stakeholders (marketing, sales, implementation specialists, solution engineers, legal, security) and external partners to participate in tests and promote full launches.
• Build – Shipping is our heartbeat. Partner with the engineering manager and engineering team to ship the right-sized products to the right audiences based on the product goals.