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Release Manager in Salt Lake City, UT at Franklin Covey Careers

Date Posted: 5/4/2018

Job Snapshot

Job Description


Title:  Release Manager

Reports to:  Chief Information Security Officer


Company Information

FranklinCovey is a global company specializing in performance improvement. We help organizations achieve results that require a change in human behavior. Our expertise is in seven areas: Leadership, Execution, Productivity, Trust, Sales Performance, Customer Loyalty, and Education. Our mission statement is “We enable greatness in people and organizations everywhere”.  We fulfill this mission by hiring “Achievers with Heart”. 

Job Summary

As a Software Release Manager at FranklinCovey, you are responsible for the continuous delivery of application releases supporting mission-critical applications and services. You leverage product management practices to define and program management practices to lead innovative initiatives focused on customer experience, scalability, security and product optimization in a continuous delivery model. You use agile methodologies to plan, coordinate, and lead deployments of major product releases, weekly patches, and daily changes in a highly integrated multi-SaaS environment.

You are driven to succeed, setting and meeting tight deadlines, while maintaining positive relationships with all of the teams you must interact with and rely upon. You understand the implication of OS and platform updates to the application layer, from a technical and customer experience perspective. You are proactive and anticipate a release schedule which is ahead of customer needs and technical obsolescence. 

You are able to collaborate with multi-discipline teams and communicate clearly to everyone from Executives to individual contributors. You have experience working in Agile environments. You love customers and partners. Bonus points if you are familiar with DevOps best practices and/or have experience managing B2B or B2C Cloud Application releases.

Essential Job Functions

  • Understands entirety of course and assessment systems and release process
  • Coordinates program migrations at a high level
  • Organizes, monitors, and manages releases
  • Clearly communicates release constraints, conflicts, or requirements that could affect project outcomes and stakeholder satisfaction
  • Identifies scope of release and develops documents outlining key release objectives, goals, plans, requirements, and schedules; modifies plans, and schedules as necessary
  • Ensures accurate information is gathered and disseminated to stakeholders and ensures final documents are thoroughly reviewed, accurate, complete, and user-friendly
  • Monitors, reports on and disseminates release status, issues, requirements, dependencies, and release plans
  • Assumes responsibility for successfully launching finished products
  • Evaluates feedback and stakeholder concerns and offers assistance and solutions as appropriate
  • Communicates release updates, future releases, and changes
  • Establishes and maintains professional working relations and communication with customers, project sponsors, service providers, and outside contacts
  • Recommends improvements in policies, procedures, and functions


Job Requirements


  • Scrum Master
  • SCM tools (BitBucket, JIRA, BAMBOO, Confluence)
  • SOX ITGCs, GDPR and Risk Compliance informed
  • Checkmarx or similar code review tool and OWASP aware
  • Environment build-out prep installs, configuration, maintenance, and troubleshooting
  • Deployment management for both Production and Non-Production Systems
  • Adept at working with QA, Dev/Ops, CISO, Dev, Product Managers and Customer Support
  • Ability to document and gather signoff of change requests for Change Control Board
  • Use of organizational and time management tools to optimize release program and promote transparency


Visit our website at for more information regarding our organization.


FranklinCovey is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status.


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We are an Equal Opportunity Employer/Veterans/Disabled
FranklinCovey is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.